Savings is closing early on Friday 17th May
Our savings customer services team will be unavailable from 2pm on Friday 17th May for planned systems maintenance. We’ll be back at 9am on Monday 20th May. We’re sorry for any inconvenience.
At HTB we are committed to providing the highest standard of customer service for our customers. Occasionally we may not live up to these standards and if this happens we want to hear from you.
In the first instance you should raise your complaint with the department you are dissatisfied with. If they are unable to resolve your complaint, our complaints procedure explains what you should do next.
If you require additional support in managing or servicing your product or communicating with us and would like to talk to us about ways in which we can help please email us at [email protected].
Alternatively, if you would like to speak to an operator please call the contact number associated with the type of product you currently hold with us or would like to open.